Remote Sales / Revenue / CS Operations Expert — AI Research & Domain Evaluation

ZR Talent Group has an active remote opening for a Remote Sales / Revenue / CS Operations Expert — AI Research & Domain Evaluation ($40 - $80/hour). This flexible work-from-home role pairs experienced practitioners in Operations, CRM Ownership, Revenue Tools Beyond the CRM, Operational Judgment and Policy Conflicts with leading machine learning laboratories to author high-difficulty prompts, verify factual and technical rigor, and refine multi-step reasoning outputs.

Prior experience building machine learning systems is not required—our research partners value authentic practitioner judgment, domain rigor, and clear analytical writing.

Key Responsibilities & Deliverables

• Configure and optimize CRM systems (such as Salesforce, HubSpot, or similar) to align with evolving sales, revenue, and customer success processes.
• Integrate and manage revenue-related platforms beyond the CRM, including quoting, billing, ticketing, and project tracking tools.
• Establish and document operational workflows that adapt to changing business requirements and promote system adoption among sales and CS stakeholders.
• Monitor and maintain data accuracy across interconnected systems, proactively identifying and resolving discrepancies.
• Assess and resolve conflicts between operational policies, exercising sound judgment to support practical and sustainable processes.
• Produce clear, actionable documentation and reports to ensure transparency and usability for diverse team members.
• Provide feedback on system usability and adoption, contributing real-world insights to refine operational best practices.

Required Qualifications & Technical Criteria

• Demonstrated professional or advanced academic background in Operations, CRM Ownership, Revenue Tools Beyond the CRM, Operational Judgment and Policy Conflicts.
• Strong analytical writing and critical evaluation skills in English.
• Self-directed work ethic suited for an asynchronous, 100% remote research environment.

Preferred Experience & Bonus Attributes

• 4+ years of hands-on experience in sales, revenue, or customer success operations within a SaaS environment.
• Demonstrated history of personal responsibility for configuring and maintaining CRM systems; direct platform experience is required.
• Working knowledge of at least two connected tools outside the CRM (e.g., quoting, billing, ticketing, or project tracking solutions).
• Strong operational judgment, particularly in navigating and resolving policy conflicts without overcomplicating processes.
• Excellent written and verbal communication skills, with an emphasis on clear, actionable documentation and stakeholder engagement.
• Demonstrated ability to drive adoption of new workflows and systems among sales and customer success professionals.
• Experience producing detailed reports and ensuring data integrity across multiple revenue systems is highly valued.

Compensation, Remote Eligibility & Schedule

• Compensation Band: $40 - $80/hour
• Work Model: 100% Remote / Work From Home with flexible asynchronous scheduling
• Eligible Remote Locations: United States, Canada, United Kingdom, Australia, New Zealand, Ireland, and South Africa
• Current Openings: 10 active specialist positions
• Hiring Organization: ZR Talent Group
• Core Skills & Technologies: Operations, CRM Ownership, Revenue Tools Beyond the CRM, Operational Judgment and Policy Conflicts, Data Accuracy and Reporting