Director of Talent Operations, Strategy & Automation — Enterprise AI Solutions & Strategy

Join ZR Talent Group's remote specialist network as a Director of Talent Operations, Strategy & Automation — Enterprise AI Solutions & Strategy earning $180,000 - $250,000/year. Working asynchronously from anywhere in the US, UK, Canada, Australia, New Zealand, Ireland, or South Africa, you will apply your practical background in Automation Strategy, Process Transformation, Product Operations, Cross-Functional Leadership to benchmark frontier artificial intelligence models, identify failure modes, and elevate domain-specific accuracy.

Prior experience building machine learning systems is not required—our research partners value authentic practitioner judgment, domain rigor, and clear analytical writing.

Key Responsibilities & Deliverables

• Own the TO automation roadmap, prioritizing the highest-leverage opportunities to automate, redesign, or eliminate operational work.
• Redesign workflows for scale, identifying bottlenecks, failure points, and unnecessary manual work.
• Shape the Ops Platform, defining requirements, workflows, business logic, and success criteria for TO systems and engineering initiatives.
• Translate operations into systems, turning complex operational needs into clear product and engineering requirements.
• Work directly with operators to understand workflows, edge cases, pain points, and user needs firsthand.
• Drive cross-functional execution with Product, Engineering, Human Data, Recruiting, and Finance from discovery through rollout.
• Measure impact across operational capacity, cycle time, manual effort, reliability, and error reduction.
• Create visibility into priorities, progress, impact, risks, and dependencies across TO initiatives.

Required Qualifications & Technical Criteria

• Significant experience in operations strategy, automation, product operations, systems, or business operations.
• Track record of turning complex, manual operations into scalable systems and workflows.
• Strong product judgment and ability to translate operational problems into technical requirements.
• Hands-on experience with process mapping, workflow design, automation, and systems implementation.
• Experience partnering with Product and Engineering to build internal platforms or operational tooling.
• Strong analytical and communication skills across technical and operational teams.
• Ability to operate from strategy through execution in fast-moving, ambiguous environments.

Preferred Experience & Bonus Attributes

• Experience building or scaling internal operations platforms or workflow systems.
• Experience applying AI or agentic automation to operational workflows.
• Technical fluency with APIs, integrations, automation platforms, and system architecture.
• Demonstrated background in AI data operations, human-data infrastructure, marketplace operations, or distributed workforce operations.
• Compensation & Benefits Notice
• The national pay range for this full-time position is base salary of $120,000 –$160,000. All employees are eligible for equity compensation, and employees may also receive performance-based bonuses, dependent on role and subject to company policies. ZR Talent Group provides a comprehensive benefits package, including up to 100% reimbursement for health-insurance premiums, paid time off, a 401(K) plan with a company match, and additional benefits designed to support a high-performing, remote-first workforce.

Compensation, Remote Eligibility & Schedule

• Compensation Band: $180,000 - $250,000/year
• Work Model: 100% Remote / Work From Home with flexible asynchronous scheduling
• Eligible Remote Locations: United States, Canada, United Kingdom, Australia, New Zealand, Ireland, and South Africa
• Current Openings: 1 active specialist position
• Hiring Organization: ZR Talent Group
• Core Skills & Technologies: Automation Strategy, Process Transformation, Product Operations, Cross-Functional Leadership