Remote Veterans Service Officer — AI Research & Domain Evaluation

ZR Talent Group has an active remote opening for a Remote Veterans Service Officer — AI Research & Domain Evaluation ($40 - $60/hour). This flexible work-from-home role pairs experienced practitioners in Claims, Accreditation, Compensation, Survivors with leading machine learning laboratories to author high-difficulty prompts, verify factual and technical rigor, and refine multi-step reasoning outputs.

Prior experience building machine learning systems is not required—our research partners value authentic practitioner judgment, domain rigor, and clear analytical writing.

Key Responsibilities & Deliverables

• Review sample veterans benefits questions and flag any that don’t sound like what real veterans or family members ask.
• Write rubrics that define a correct, complete answer on service-connected disability compensation, including filing a claim and the evidence involved.
• Cover dependents and survivor benefits (such as DIC and CHAMPVA) and appeals and decision reviews in your rubrics.
• Assess and benchmark model-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.
• Share clear written feedback with the project team, working asynchronously.

Required Qualifications & Technical Criteria

• Current VA accreditation (VSO representative, County Veterans Service Officer, accredited claims agent, or similar)
• 1+ years preparing and filing VA claims for veterans or their families
• Working knowledge of disability compensation, dependents and survivor benefits, and appeals
• US-based
• Able to start quickly and commit 20-30 hours/week
• Clear, precise writing

Preferred Experience & Bonus Attributes

• Practical background using military records such as the DD-214
• Experience creating guides, checklists, or training materials
• Experience helping a diverse range of veterans and families, including rural and non-English-speaking clients

Compensation, Remote Eligibility & Schedule

• Compensation Band: $40 - $60/hour
• Work Model: 100% Remote / Work From Home with flexible asynchronous scheduling
• Eligible Remote Locations: United States, Canada, United Kingdom, Australia, New Zealand, Ireland, and South Africa
• Current Openings: 10 active specialist positions
• Hiring Organization: ZR Talent Group
• Core Skills & Technologies: Claims, Accreditation, Compensation, Survivors, Appeals