Remote Salesforce / HubSpot Administrator - Revenue Systems (SaaS) — AI Research & Domain Evaluation

Join ZR Talent Group's remote specialist network as a Remote Salesforce / HubSpot Administrator - Revenue Systems (SaaS) — AI Research & Domain Evaluation earning $35 - $80/hour. Working asynchronously from anywhere in the US, UK, Canada, Australia, New Zealand, Ireland, or South Africa, you will apply your practical background in Operations, CRM Ownership, Revenue Tools Beyond the CRM, Operational Judgment and Policy Conflicts to benchmark frontier artificial intelligence models, identify failure modes, and elevate domain-specific accuracy.

Prior experience building machine learning systems is not required—our research partners value authentic practitioner judgment, domain rigor, and clear analytical writing.

Key Responsibilities & Deliverables

• Audit CRM and integrated revenue systems for contradictions, obsolete policies, duplicate records, and operational inconsistencies.
• Analyze and resolve policy conflicts, deciding which business rules should take precedence and documenting clear, actionable reasoning.
• Draft precise operational prompts outlining best practices for handling complex, real-world SaaS data scenarios.
• Assess and reconcile underlying data to clarify the intended state across platforms and ensure consistency.
• Document recommended changes as well as areas deliberately left unchanged, supported by sound operational judgment.
• Evaluate and articulate the impact of proposed changes on connected tools such as billing, CPQ, ticketing, or integration platforms.
• Contribute insights on system design, optimization, and sustainable CRM governance in a SaaS context.

Required Qualifications & Technical Criteria

• Demonstrated professional or advanced academic background in Operations, CRM Ownership, Revenue Tools Beyond the CRM, Operational Judgment and Policy Conflicts.
• Strong analytical writing and critical evaluation skills in English.
• Self-directed work ethic suited for an asynchronous, 100% remote research environment.

Preferred Experience & Bonus Attributes

• 4–6 years of hands-on CRM administration or implementation with Salesforce, HubSpot, Microsoft Dynamics 365, or comparable platforms.
• Demonstrated history of real-world CRM build-outs, including implementations, migrations, consolidations, or rollouts led independently.
• Extensive experience configuring fields, flows, validation rules, objects, and permission sets; certifications are appreciated but practical build experience is prioritized.
• Working knowledge of at least two related revenue or operational systems (e.g., billing, subscription management, CPQ, ticketing, project tracking, integration middleware).
• Comfort working in the data layer: SQL, APIs, system data models, and cross-system data reconciliation.
• Background in SaaS environments, with a preference for regulated industries or multi-product complexity.
• Excellent professional English communication skills, both written and verbal, especially in documenting technical reasoning and operational policy decisions.

Compensation, Remote Eligibility & Schedule

• Compensation Band: $35 - $80/hour
• Work Model: 100% Remote / Work From Home with flexible asynchronous scheduling
• Eligible Remote Locations: United States, Canada, United Kingdom, Australia, New Zealand, Ireland, and South Africa
• Current Openings: 30 active specialist positions
• Hiring Organization: ZR Talent Group
• Core Skills & Technologies: Operations, CRM Ownership, Revenue Tools Beyond the CRM, Operational Judgment and Policy Conflicts, Data Accuracy and Reporting