Sales, Revenue & CS Operations Expert — Frontier AI Research & Benchmarking

Operating at the intersection of enterprise data governance and foundation model alignment, ZR Talent Group is conducting an executive search for a distinguished Sales, Revenue & CS Operations Expert — Frontier AI Research & Benchmarking ($40 - $85/hour). This institutional engagement tasks qualified domain authorities in Operations, CRM Ownership, Revenue Tools Beyond the CRM, Operational Judgment and Policy Conflicts with establishing empirical benchmark standards, auditing complex model reasoning chains, and validating multi-step autonomous workflows under strict enterprise evaluation criteria.

Operational Scope & Core Responsibilities

• Diagnose data accuracy problems across connected systems — duplicates, mismatched numbers, inconsistent definitions — and explain how you’d find the root cause.
• Explain what makes a workflow get adopted or worked around by sales and CS teams.
• Flag ambiguous or underspecified scenarios instead of resolving them silently.
• Work through realistic operations scenarios — CRM configuration decisions, workflow design, integration tradeoffs — and explain the reasoning behind each choice.
• Resolve conflicts between operational policies: which rule takes precedence, why, and what you would deliberately leave unchanged.

Professional Background & Competencies

• Strong operational judgment, particularly in resolving policy conflicts without overcomplicating the process.
• Able to explain your reasoning clearly to technical and non-technical audiences.
• 4+ years hands-on in sales, revenue, or customer success operations in SaaS.
• Personal responsibility for configuring and maintaining a CRM — direct platform experience required, not requesting changes from another team.
• Hands-on experience with at least two connected tools outside the CRM: quoting, billing, ticketing, or project tracking.

Institutional Remuneration & Contract Specifications

• Compensation Rate: $40 - $85/hour (verified contractor remuneration)
• Work Arrangement: 100% Remote / Work From Home
• Eligible Remote Countries: United States, United Kingdom, Canada, Australia, New Zealand, Ireland, and South Africa
• Core Competencies: Operations, CRM Ownership, Revenue Tools Beyond the CRM, Operational Judgment and Policy Conflicts, Data Accuracy and Reporting
• Hiring Lead: Nathaniel Cross (Principal AI Placement Director) at ZR Talent Group

Direct Application Process: Click the Apply button on this page to submit your profile directly for immediate evaluation.